Extended safer at home guidelines and still connecting virtually
Lawyers’ Mutual will be extending our ‘Virtual Office’ protocols.
We continue to adhere to the extended “Safer at home” guidelines. Our day to day operations will continue in line with our Business Continuity Plan, with usual business operating hours from Monday – Friday, 9 am – 5 pm.
We will continue issuing all policy documentation electronically via email to our members. Again, if you do require a paper copy of your documents these will be provided to you at a later date when our usual business operations are permitted to be resumed.
We are actively encouraging where possible to make premium and deductible payments through our online payment portal.
All of your member benefits are still available, such as Fastcase legal research system, our CLE library and our lawyer-to-lawyer hotline for any questions, queries or concerns you may have.
For your convenience below are the general email addresses for each of our departments.
Renewals: renewals@lawyersmutual.com
Underwriting: lmic@lawyersmutual.com
Claims: tender@lawyersmutual.com
CLE: mcle@lawyersmutual.com
Member Benefits: mbinfo@lawyersmutual.com
General: info@lawyersmutual.com
Lawyers’ Mutual remains open and operational because our strength is your insurance.
Safer at Home, Connecting Virtually
Following the “Safer at home” order and guidelines that became effective today, Lawyers’ Mutual will be extending our ‘Virtual Office’ protocols tentatively until April 20th, 2020.
As previously advised, our day to day operations will continue in line with our Business Continuity Plan, with usual business operating hours from Monday – Friday, 9am – 5pm.
Please note during this period we will be issuing all policy documentation electronically via email to our Members. If you do require a paper copy of your documents these will be provided to you at a later date when our usual business operations are permitted to be resumed.
We would like to further remind you that for your convenience we accept electronic payments for premiums and deductibles via our Payment Portal.
In addition, we also accept electronic copies of all necessary documents for renewal processing purposes via the following email address: renewals@lawyersmutual.com
For your convenience below are the general email addresses to each of our departments:
Underwriting: lmic@lawyersmutual.com
Claims: tender@lawyersmutual.com
CLE: mcle@lawyersmutual.com
Member Benefits: mbinfo@lawyersmutual.com
General: info@lawyersmutual.com
Together let’s continue to safeguard our community by following best practice and listening to the “Safer at home” protocols.
Rest assured Lawyers’ Mutual remains open and operational because our strength is your insurance.
Out of office but not out of work
We would like to give you a very brief update of our operational status here at Lawyers’ Mutual.
Our Burbank office facility will be temporarily closed until Monday March 30th, 2020 unless otherwise advised.
However, rest assured our day to day operations will continue in line with our Business Continuity Plan on a virtual office basis, with usual business operating hours from 9 AM to 5 PM, Monday – Friday.
Our intention is to maintain the highest quality of service levels to our members throughout this period of uncertainty. Our teams will endeavor to serve your requirements, answer questions and assist you as efficiently as possible.
We would like to remind you that for your convenience we do accept payments for premiums and deductibles via our payment portal. In addition, we also accept electronic copies of all necessary documents for renewal processing purposes via the following email address: renewals@lawyersmutual.com
We wish all our members good health and we will keep you updated if anything operational should change.
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An important message to our members
At Lawyers’ Mutual the health and safety of our members and employees are our top priority. We understand the concern surrounding the coronavirus (COVID-19) pandemic and are committed to being responsive to the needs of our members as COVID-19 evolves.
Our mission is to serve our members, to be transparent and to share information about how we intend to continue to operate both safely and effectively.
We have devoted significant efforts as part of our Enterprise Risk Management (ERM) planning to help mitigate against possible adverse impacts from the COVID-19 or any other event that could affect business operations. These plans will assist us in providing a continuing level of service you have come to expect.
Lawyers’ Mutual is vigilantly monitoring information from the Centers for Disease Control and Prevention (CDC), federal, state and local agencies to help ensure any actions we take are in line with the latest recommendations and guidance.
At this time we remain fully operational and we will continue to serve our members to the best of our abilities.
We wish all our members good health, well-being and refer you to the CDC.gov website should you need any further guidance and best practices for prevention.
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Access to Fastcase Premium legal research system is now FREE with your policy
Value-added benefits at your fingertips
Lawyers’ Mutual has listened to our members and has collaborated with industry-leading vendors to source exciting new benefits for your practice.
Lawyers’ Mutual brings you the comfort of a trusted partner every step of the way. Our goal is to provide our members with programs that offer innovative tools and/or discounted rates on products and services.
Click here to access your newest FREE member benefit:
Fast Facts:
- Comprehensive access to the law
- Advanced sorting tools
- Visualization of search results
- #1 legal mobile app
- Interactive timeline
- Live webinars/On-demand training videos
- Free Reference support available 5:00 am PT- 6:00 pm PT
- Reference support available via live chat, email at support@fastcase.com or by phone at 866.773.2782
- Authority check with Bad Law Bot
A variety of benefits to advance and protect your practice
Whether it’s complimentary CLE on-demand or a $100K Cyber endorsement, Lawyers’ Mutual continues to add exclusive benefits to assist members at making the ease of doing business as a lawyer their sole focus.
Visit our new Member Benefits landing page on our website for more information and future benefits coming your way.
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Privacy Policy Update
We are writing to inform you that Lawyers’ Mutual Insurance Company has updated our Privacy Policy to remain in compliance with applicable laws and to better align with our Company’s practices.
Please take a moment to read and review the updated Privacy Policy on our website; this revised policy reflects our continued commitment to protecting user data and complying with the law.
You do not need to take any action upon receiving this email. The updated policy is effective January 1, 2020.
If you have any questions related to our updated policy, please contact privacy@lawyersmutual.com.
Thank you,
The Privacy Team
Lawyers’ Mutual Insurance Company
https://lawyersmutual.com/privacy-policy/
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