Privacy Policy

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Last Modified: January 1, 2023 – Effective Date: January 1, 2023

Lawyers’ Mutual Insurance Company (“Lawyers’ Mutual”, “us”, “we”, or “our”) knows that you care how information about you is used and shared.  Lawyers’ Mutual wants you to know, and assures you that Lawyers’ Mutual does not sell your information to anyone.

This Privacy Notice describes how Lawyers’ Mutual Insurance Company collects, uses, discloses, or otherwise processes information that relates to you (“Personal Information”). This Notice applies to Personal Information that Lawyers’ Mutual collects both online and offline, including when you access or use our Website (www.lawyersmutual.com), any other applications or services that link to this Privacy Notice, or when you otherwise communicate directly with us (collectively, our “Services”).

This Privacy Notice also informs you about certain choices and rights you have associated with that data, and how you can manage the privacy of your Personal Information.

If you have any questions or comments about the Privacy Notice or our information practices, please contact us at privacy@lawyersmutual.com.

Table of Contents.

Clicking on the links below will take you directly to the corresponding section of this Privacy Notice.

• Section 1: Personal Information We Collect
• Section 2: How We Use Personal Information
• Section 3: How Personal Information Is Disclosed or Shared
• Section 4: Retention of Personal Information
• Section 5: Your Privacy Choices
• Section 6: Security Practices
• Section 7: Where Personal Information is Processed and Stored
• Section 8: Children
• Section 9: Links to Other Websites and Services
• Section 10: Changes to this Privacy Notice
• Section 11: How to Contact Us
• Section 12: Information for California Residents

1. Personal Information We Collect.

The types of Personal Information we collect about you depend on how you interact with us. This section describes the types of Personal Information that we may have collected in the previous 12 months and from where the information was sourced.

1.1. Information You Voluntarily Provide to Us.

Lawyers’ Mutual collects Personal Information that you voluntarily provide to us. This includes, for example, Personal Information that you provide in order to obtain our Services, when communicating directly with us (including when communicating with us on behalf of an organization you are affiliated with), or to use certain parts of our Website.

The categories of Personal Information that you may provide to us include:

• Identifiers, such as your name, mailing address, phone number, email address, Social Security number, login information pertaining to your “Lawyers’ Mutual CLE Account,” and information required to process claims made under Lawyers’ Mutual policies. 

• Demographic Information, such as your age.

• Education Information, such as law school attended.

• Professional Information, such as you California bar information and areas of practice.

• Financial Information, such as bank account information that you provide when paying premiums or registering for CLEs on our Website. Please note that all credit/debit card information you submit relating to any transaction with Lawyer’s Mutual is processed by a third-party payment provider and is not stored by Lawyers’ Mutual.

• Claim Information, which refers to the information provided to process claims made under Lawyers’ Mutual policies, such as descriptions and details of any specific act, error or omission or personal injury, and the circumstances by which the firm became aware of such act.

• User Content, such as comments that you post to our social media pages, blogs, or other forums on our Services. Please note that if you post information on public areas of the Services, that information will be collected and used by Lawyers’ Mutual, other users of the Services, and the public generally. We strongly recommend that you do not post any information through the Services that allows strangers to identify or locate you or that you otherwise do not want to share with the public.

• Audio and Visual Information, such as your voice and likeness as captured in photographs, video, or audio recordings, including when you leave us a voicemail, leave a review on our Website, or tag us on social media that includes a photo or video of you.

• Sensitive Personal Information, which is a defined term under applicable law and includes information such as your Social Security number.

• Any other information you may choose to provide.

1.2 Information We May Generate or Collect Automatically.

Lawyers’ Mutual may generate or collect automatically certain types of Personal Information when you interact with us and our Services. The types of Personal Information we collect in this context may include:

• Identifiers, such as information that uniquely identifies you or the device through which you interact with our Services, such as your username, cookie identifiers, and other unique identifiers.

• Device Information, such an information pertaining to the device through which you interact with our Services, such as your IP address, the type of device used to interact with the Services, that device’s operating system and version, MAC address, user settings, browser type, browser version, the pages of our Services that you visit, the time spent on those pages, unique device identifiers and other data. 
• Internet or Other Electronic Network Activity Information, such as information regarding your interactions with us and our Services, which may include pages that you visited while using our Services, total number of Website visitors, information about the links you click, the types of content you interact with, the time and date of your visit, the frequency and duration of your activities, and other information about how you use our Services.

Lawyers’ Mutual and the service providers we work with may use cookies, pixel tags, or similar technologies (“Collection Technologies”) to gather the information described above when you use, access, otherwise interact with our Services. Below we have described how we use Collection Technologies.

• Cookies. Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience.

• Web Beacons, Clear GIF, Pixels Tag, and Script. These Collection Technologies are small transparent image files or lines of code to record how you interact with our Services. For example, the use of these technologies may allow us to record that a user has visited a particular web page or clicked on a particular feature.

• Social Media Platforms. Our Services may contain social media buttons, including widgets such as the “share this” button or other interactive functions. These features may collect personal information such as your IP address and which page you are visiting on our Services. Your interactions with and on these platforms are governed by the privacy policy of the social media platform or network providing the button or other functionality.

Our use of Collection Technologies generally falls into the categories listed below. Please note that these are the main ways of classifying cookies, although there may be other cookies that will not fit neatly into these categories or may qualify for multiple categories.

1.3 Information We Collect from Third-Party Sources.

Lawyers’ Mutual may also collect Personal Information from third-party sources, such as CLE providers, bar associations, insurers, and member premium finance providers. We may also receive information about you from social media platforms, such as when you interact with us on those platforms or access our social media content. The categories of Personal Information we collect from these sources are provided below.

• Identifiers, such as your name and email address.

• Professional Information, such as CLE information (enrollment, attendance, etc.).

• Commercial/Insurance-Related Information, such as information pertaining to claims that you may make through our complimentary cyber insurance coverage or in relation to your annual coverage information.

2. How We Use Personal Information.

Lawyers’ Mutual uses Personal Information for the following purposes:

• To provide our products and services, including processing and fulfilling your requests for coverage with Lawyers’ Mutual; process claims you have made; evaluate any applications you submit in connection with the products and services we provide; and operate, troubleshoot, and improve our websites and other digital properties.

• To respond to, notify, or otherwise communicate with you, including when you reach out to us with a comment, request, or question; or otherwise to send you technical notices, updates, security alerts, and other administrative messages.

• To personalize your experiences with us, such as remembering your information on our Website so that you do not have to re-enter it each time you visit our Website.

• For research and analytical purposes,including to understand how you use our Services (including our websites), the methods you use to access our Services, and to make improvements to our Services.

• For marketing purposes and advertising purposes, including to send you marketing and advertising communications tailored to your interests and more general in nature; to deliver our newsletter and special offers; to send you general information about other products, services, CLEs and events that we offer; and to provide and assess the effectiveness of our events, promotional campaigns, and other offerings.

• For our business purposes, including to operate and improve or business and Services, internal administration, and data analysis; detecting, preventing, and responding to actual or potential fraud, illegal activities, or intellectual property infringement; and for any other business purpose permitted by law.

• For legal and safety purposes, including to defend or protect us, you, our clients, or third parties from harm or in legal proceedings; maintain the security of our clients, employees, and property; respond to court orders, lawsuits, subpoenas, and government requests; address legal and regulatory compliance; and notify you of any other legal or safety issues.

• For purposes that you have otherwise consented to, including at the time the Personal Information is collected.

3. How Personal Information Is Disclosed or Shared.

Lawyers’ Mutual may disclose the Personal Information we collect with the third parties listed below.

• Service Providers. We may share your Personal Information with third parties that provide services on our behalf or help us operate the Services (such as customer support, hosting, data analytics, payment processing, email delivery, marketing, ad measurement services, and database management services). These third-party service providers may use your Personal Information only as directed or authorized by us and are prohibited from using or disclosing your information for any other purpose.

Our Service Providers include third-party analytics providers that may use Collection Technologies, such as cookies, in support of our research and analytics efforts, including to better understand your use of our websites, applications, and other digital properties (e.g., email communications), and to improve those technologies and optimize your experience and interactions. The Service Providers we use in this context include, for example, Google Analytics. For more information about how Google Analytics uses information from sites or apps that use its services, please visit Google Analytics’ Privacy Policy. To learn more about how to opt-out of Google Analytics’ use of your information, please click here.

• Business Partners. We may share your name and contact information with our business partners, such as member benefit vendors that offer goods, services, or products as a benefit of your membership with Lawyers’ Mutual.

• Professional Advisors. We may disclose your Personal Information to professional advisors, such as lawyers, auditors, and insurers, where necessary in the course of the professional services that they render to us.

• For Compliance, Fraud Prevention, and Safety. We may share your personal information for the compliance, fraud prevention, and safety purposes described above in Section 2 (How We Use Personal Information).

• Business Transfers. We may transfer or otherwise share some or all of our business or assets, including your Personal Information, in connection with a business transaction (or potential business transaction) such as a merger, consolidation, acquisition, reorganization, bankruptcy, or dissolution.

Your Consent or Instruction. We may disclose your Personal Information when we have your consent or instruction to do so.

We may share anonymous, de-identified, or aggregate information that cannot reasonably identify you with others for any purpose, as permitted by applicable law. Please note that any Personal Information that you post to a profile, blog, comment section, or forum on our Services or social media pages may be available to other users of those forums or, in some cases, made publicly available.

4. Retention of Personal Information.

We retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of your Personal Information to comply with our legal obligations, resolve disputes, enforce our agreements, to protect against fraudulent, deceptive, or illegal activity, or for another business purpose.

5. Your Privacy Choices.

Below are rights and choices you may have with respect to your Personal Information. Please note that some of the rights may vary depending on your state of residence. 

5.1 Managing Communication Preferences.

If you no longer wish to receive marketing communications from us, you can let us know by contacting us using the information available in the How to Contact Us section below. Our digital marketing communications may provide unsubscribe or opt-out mechanisms that allow you to modify your communications preferences. Please note that if you opt-out of marketing communications, we may still contact you with non-promotional communications, such as those about ongoing business relations or administrative messages.

5.2 Managing Cookie and Other Collection Technologies Preferences.

When you first visit our website, you will be presented with a banner which offers you a choice about whether to accept or reject cookies or Collection Technologies of different types, with the exception of those cookies which are strictly necessary. If you wish to amend your choices, you can do by clicking here.

If you wish, you can also choose how web browser cookies are handled by your device via your browser settings. Some devices allow you to control this through your device settings.

Many browser manufacturers provide helpful information about cookie management, including, but not limited to:

• Google Chrome
• Internet Explorer
• Mozilla Firefox
• Safari (Desktop) or Safari (Mobile)
• Android Browser

If you choose not to receive cookies at any time, websites may not function properly, and certain services may not be provided. Each browser and device is different, so check the settings menu of the browser or device to learn how to change your settings and cookie preferences.

The online advertising industry also provides websites from which you may opt out of receiving targeted ads from companies that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy by visiting the Network Advertising Initiative and the Digital Advertising Alliance.

6. Security Practices.

We have implemented certain administrative, physical, and technical security measures to help protect against loss, misuse, or alteration of your Personal Information. While we use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet is 100 percent secure. As a result, we cannot guarantee the absolute security of your Personal Information. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of Personal Information.

7. International Data Transfers.

Lawyers’ Mutual’s services are offered and available to individuals who are licensed to practice law and whose primary residence is in California. While our Website is available to anyone, we do not sell, target, or make available any products, goods, or other services to individuals outside of the United States, including the European Union.  

All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.

8. Children.

Our Services are not intended for or directed to children under the age of 13. We do not knowingly collect Personal Information directly from children under the age of 13 without parental consent. If we become aware that a child under the age of 13 has provided us with Personal Information, we will delete the information from our records.

9. Links to Other Websites and Sites.

Our Services may provide links to Internet sites, content, or videos (embedded or direct links) maintained by third parties. We are not responsible for the sites, content, or videos available via those links, and we have not reviewed the privacy practices of those third parties. We encourage you to review the privacy practices of any third-party sites that you choose to access.

10. Changes to this Privacy Notice.

We may update this Notice periodically and will revise the date at the top of this Privacy Notice to reflect the date when such update occurred. If we make any material changes in the way we collect, use, and/or share the Personal Information that you have provided, we will endeavor to provide you with notice before such changes take effect, such as by posting prominent notice on the Lawyers’ Mutual Website.

11. How to Contact Us.

Lawyers’ Mutual welcomes your inquiries and comments. If you have questions, concerns, or complaints about this Privacy Notice or our information practices, please contact us using the following methods:

• By Email:  privacy@lawyersmutual.com

• By Telephone: 800-252-2045 

• By Mail: PO Box 10996, Burbank, California 91510

12. Information for California Residents – California Privacy Rights.

California law requires us to disclose the following information with respect to our information practices. If you are a California resident, this section applies to you in addition to the rest of the Privacy Notice.

12.1 Categories of Personal Information Collected and Sources of Such Information.

The “Personal Information We Collect” section identifies the categories of Personal Information we may have collected in the preceding 12 months, and the sources from which we obtain such information.

12.2 Purposes for Collection.

We collect and use Personal Information for the business or commercial purposes described in the “How We Use Personal Information” section above. Please note that we do not use any Sensitive Personal Information we collect (such as Social Security number) for purposes other than those permitted under California law.

12.3 Categories of Personal Information Disclosed and Categories of Recipients.

We may have disclosed any Personal Information collected in the preceding 12 months to our Service Providers for purposes consistent with this Notice. We may have also disclosed your “Identifiers,” such as your name and contact information, with our Business Partners in the preceding 12 months.

For more details on how your Personal Information may be disclosed, please see the “How We Disclose Personal Information” section, which provides additional information about our disclosure of Personal Information to our Service Providers and Business Partners.

We may also disclose any Personal Information we collect: (1) to our Professional Advisors; (2) for compliance, fraud prevention, or safety purposes; (3) as a result of a Business Transfer; or (4) based on your consent or instruction, all four of which are also described in the “How We Disclose Personal Information” section above.

12.4 California Privacy Rights.

Subject to certain limitations, California residents have the following rights regarding their Personal Information.

• Request to Know. You have a right to request that we disclose what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose Personal Information, and the specific pieces of Personal Information that we have collected about you.

• Request to Delete. You have a right to request that we delete Personal Information that we have collected about you, subject to certain exceptions.

• Request to Correct Inaccurate Personal Information. You have a right to request that we correct inaccurate Personal Information that we may maintain about you.

• Request to Opt-Out of the “Selling” or “Sharing” of Your Personal Information. California law allows California residents to opt out of the “selling” or “sharing” of their Personal Information. Lawyers’ Mutual, however, does not sell or share Personal Information, including the Personal Information of individuals under 16 years of age. 

• Right to Limit. California law allows California residents to limit the use of their Sensitive Personal Information to certain purposes permitted by law. We only use Sensitive Personal Information for those uses that are necessary to provide the products and services you have requested, which is a purpose permitted by law. Because our use and disclosure of Sensitive Personal Information is already limited in accordance with applicable law, you do not need to take any further action to limit the disclosure or use of your Sensitive Personal Information.

• Right to No Discrimination.  You have a right not to receive discriminatory treatment for the exercise of your privacy rights.

12.5 Exercising Your California Privacy Rights.

• How to Submit a Request to Know, Request to Delete, or Request to Correct.  You may submit a Request to Know, a Request to Delete, or a Request to Correct through our Data Request Form; by emailing us at privacy@lawyersmutual.com; or by calling us at 800-252-2045.

• Authorized Agent. Only you, or someone legally authorized to act on your behalf, may submit a request relating to your Personal Information. To authorize an agent to submit a request on your behalf, please provide written authorization signed by you and your designated agent and contact us at privacy@lawyersmutual.com for additional instructions.

• Verification. To protect your privacy, we will take steps to reasonably verify your identity before fulfilling your request. As a result, we may require that you take additional steps to validate your identity and legal authority. If you make a request, we will send a message to the email address you provided in your request and you must follow the instructions in that email for us to verify your request. These instructions may involve asking you to provide sufficient information that allows us to reasonably verify you are the person that is the subject of the request or an authorized representative, or to answer questions regarding your use of our Services or recent interactions with us. We will begin processing your request once you have completed the verification process.

12.6 California Shine the Light.

California residents may request information concerning the categories of Personal Information, if any, we share with third parties or affiliates for their direct marketing purposes. If you would like more information, please contact us at privacy@lawyersmutual.com.

12.7 Do Not Track Disclosures.

Some browsers offer a “Do Not Track” privacy preference. Generally, when a user turns on the Do Not Track Signal, their browser sends a message to websites requesting that the user not be tracked. Our websites currently do not respond to “Do Not Track” signals.

12.8 Difficulty Accessing Our Privacy Notice?

If you have a disability that prevents or limits your ability to access this notice, please contact using the methods described in the “How to Contact Us” section. We will work with you to provide this notice in an alternative format.